Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072150 Incident Date: Jul, 16 2006
Consumer's City: BRIER Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA23B3YP Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 23 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem is intermittent, having occurred approximately fifteen to twenty times during the past year. it can be best described as a sudden lurching, which has occurred while stopped, while at freeway speeds (60-70 mph), and at speeds between these two extremes. while stopped, it is as if the transmission engages, and the vehicle lurches forward; extra brake pressure must be applied during these occurrences, which last less than a second or two, but which occur without warning. while the vehicle is in motion, the problem manifests itself as a sudden, unexpected, virtually instantaneous decrease in speed of between five and ten miles per hour; this decrease in speed occurs in less than a second. one good way to describe the feeling is that it is as if the vehicle has hit something. i consider this an extremely dangerous condition, because if this were to happen, for example, at freeway speeds while on a curve in the rain, control of the vehicle could be lost. i have informed my local dealer of this issue, but since they have been unable to reproduce the problem themselves (due to its intermittent nature), they have done nothing to rectify it. *nm