Consumer Complaint Detail

SATURN / RELAY / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072168 Incident Date: Jun, 30 2006
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RELAY Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZDV03L56D Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was traveling on az state route 87 on a 6 percent downgrade. i had applied the brakes a total of 3 times for no more than 3 to 5 seconds at a time, this occurred over a 5 minute time frame. on the third application the brakes began to cavitate very badly. this caused the vehicle to sway and brakes faded out. the brakes made a rubbing sound for the next several days. when brakes are applied while turning they make a grinding sound/feel. the vehicle was taken into saturn of arrowhead peoria, az on 07/06/06. they stated nothing was found wrong with brakes. they said it is common for brakes to fade on this vehicle going down hill. they stated we should downshift to compensate. they can not explain why brakes make sound while turning, they say brakes are fine. i personally believe problem is that brake rotors are to small for size of vehicle. that they heat up to quickly and fade out and rotors begin to warp. this is a design flaw that can be corrected by increasing rotor size and brake shoe size, there is plenty of room in wheel well. *nm