Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072170 Incident Date: Jul, 04 2006
Consumer's City: BETHESDA Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWTH63B72P Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When it rains heavily, the air bag fault light and the mil come on. water gets into the vehicle and shorts out the electronics. fortunately the oct. 2005 repair was still under warranty. i was without the car for a week that time. i took the car in july 5th, 2006 for the same thing and have not seen the car yet (7/20/06). each time the service person calls, i am told that there is more electrical damage. now the transmission module also must be replaced for $800+. there is obviously a design flaw in the passat. if you cannot keep the car in a garage, you should not purchase a vw passat. the dealership is inundated with these cars whenever we experience heavy rain. i have placed numerous calls to vw, and have received no assistance. the response is that the vehicle is out of warranty. too bad. the car has only 21,000 miles on it. the master cylinder also had to be replaced last year. vw needs to do something about this design flaw. *nm