Consumer Complaint Detail

MERCEDES BENZ / C230 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072182 Incident Date: Jul, 13 2006
Consumer's City: Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C230 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRN47J22A Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 11 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving the drivers side front suspension collapsed onto the front tire. upon inspection of the suspension the bolt connecting the wheel hub to the upper part of the mcpherson strut was missing. this allowed the strut to flex sideways which caused the bottom bracket of the strut crack and fail. this allowed the entire car to fall onto the front drivers side tire. the passengers side front suspension was also inspected and the same bolt was found to be approximately 2/3 loosened. both front struts had to be replaced. fortunately when this happened to my daughter she was only doing approximately 25 mph as she had just made a turn. *nm