Consumer Complaint Detail

DODGE / RAM 2500 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072183 Incident Date: Jul, 17 2006
Consumer's City: LEE'S SUMMIT Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dodge refuses to fix a problem for which there is a service bulletin #2101605 i have been three times to get something done. the dealer says i am not covered by the bulletin, but that i do have the problem. the dealer called dodge and they will not approve the repair. they say it is okay to have a 4 to 10 second delay in the transmission being operable when shifted into gear. the engines revs up and the truck rolls, until it finally catches into gear. i have 24,000 miles on my 2005 ram 2500. i told them (on the third visit july 18) that i became aware of the issue being known about after some one told me it was a common problem. dodge said they were unaware of it up until i provided proof otherwise. i need my vehicle fixed. my problem is getting worse. what good is my warranty when they will not fix a significant defect? *nm