Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006072233 | Incident Date: Jul, 20 2006 |
| Consumer's City: DENVER | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Power train |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWAK73C46P | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 20 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 23 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i leased a 2006 passat value edition on 06/24/06 for this company. it came to my wife's attention on 07/20/06 while at work that the car is leaking oil. she called me and i called the dealer. paul auerbach of mountain states informed me that they would fix the problem. i scheduled the appointment for my wife at 6-6.30pm since she uses the vehicle. their service department closes at 7.00pm. he also advised me that they might have to keep the vehicle depending on the problem so they would give us a loaner if necessary. my wife took the car in at around 5.40pm on 07/20/06. when she got there someone told her that she would have to wait til 07/21/06 to have it looked at.this was not the agreement. my wife called me when she got to the dealership and i told her to tell them that we weren't going to pay for the repair. she told paul that in the presence of the sales guy who sold us the car(kenny). then paul went to the serivce guy and he informed him that the damagae was not covered under warranty. i accept that, but this paul a sales manager specifically told my wife that they would repair it at no cost to us. unless he and kenny are willing to call my wife a liar i consider that a verbal contract. they want us to pay $506.00 to have it fixed. now my wife and i have owned a few vehicles in our life and never had a problem like this. i think that this is a manufacturing defect and the dealer should fix it at no cost to us because they said they would, seeing that the car is barnd new. also the sales guy, kenny was nto forth coming with us when he told us that the car takes any type of fuel. grade 87 or higher of course. that in it self is ture, but he failed to mention that it was highly recommended to use only premium fuel. no problem. |