Consumer Complaint Detail

GMC / SAFARI / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072390 Incident Date: Feb, 28 2006
Consumer's City: HELENDALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAFARI Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEL19W51B Date added to File: May, 23 2021
Date Complaint Received: Jul, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 02 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passenger side power window goes part way down, will not go out - intermittent problem increased to permanent problem. now goes down maybe 1/2 inch, only goes up 1/32 inch at a time. has been repaired twice, needs repair again. i purchased the vehicle used in 6/03, not long after that, problem surfaced in increasing regularity. when i had problem repaired by dealer in 1/04, i was told this had been repaired before. items repaired / replaced, were: 1314wsc95 - electrical misc. po45391 - motor po45386 - actuator several rivets. the repair facility described the window problem as "binding", and a also found that the door lock was not activating properly due to a door lock mechanism problem (the actuator) as having an "internal short". the repair of 1/04 was good for about 14 months (dealer refused to warrant work), when in 3/05, the problem had gradually returned. when i asked the dealer if this was a common problem, he said it was not. i recently decided to look into the problem as i am about to have it repaired again, and see that the passenger windows on gmc vans have been a problem for a long time. i believe the malfunctioning window is a hazard, as it creates a dangerous situation for the driver when distracted by a malfunctioning window, which is used to protect the vehicles occupants from weather, smoke, dust and dirt, wind and even potential criminals. my attention has been drawn away from the normal hazards of urban and highway driving by the distraction of a malfunctioning window. why has this been allowed to be a prolific problem for so long? i wonder just how many complaints you have received on this issue? does someone have to actually die before you take action? *nm