Consumer Complaint Detail

FORD / EXPEDITION / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072448 Incident Date: Jul, 11 2006
Consumer's City: ROSEVILLE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU16L01L Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 19 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 ford expedition with less than 52,000 miles on it lunged forward at a stop sign and then would not go when accelerator pedal was pushed. finally went as i entered the freeway with lunging and de-acceleration for about 15-20 miles. as soon as i got off the freeway the vehicle lunged forward and then locked up. i escaped being hit 2x by trying to pull over. i limped to my destination of a block and ended up having to have truck towed to a local dealership only to find my transmission had failed. cost me $3791 for what i thought was a new transmission as quoted by the dealership; when i picked it up, it was a rebuilt transmission, not what we agreed on. secondly, i had a service extended contract for 72 months or 100,000 miles which the dealership failed to remind me about. nor did ford when they know i was 2.5 hours away from my home offer any help to get home, rental car or even a loaner. i was without transportation for an entire week. reading about this transmission it has been a problem for years with no recall - this is a serious defect. *nm