Consumer Complaint Detail

TOYOTA / SIENNA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072639 Incident Date: Jul, 23 2006
Consumer's City: DYERSBURG Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA23C15S Date added to File: May, 23 2021
Date Complaint Received: Jul, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As we exited the dealership after purchasing the 2005 toyota sienna van, the transmission seemed to slip as it downshifted into a slow turn. this happened so many times with various drivers that we contacted the dealer. some five trips and weeks without our vehicle, the dealer couldn't fix it. they also experienced the problem and would contact the toyota rep. more visits and calls and no repair. the dealer said the transmission was getting used to the primary driver. dealer seemed to doubt our credibility, but has agreed to either fix it or "convince us that this is the way a 2005 sienna van drives." after reading the numerous complaints just like ours, i doubt that toyota can fix this. computer was reprogrammed and fluid changed--made it worse. we give up. we note that the 2006 sienna has not received any complaints like this. *nm