| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006072646 | Incident Date: Jun, 25 2006 |
| Consumer's City: HAWTHORN WOODS | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: TL | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 23 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 30 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving my 2004 acura tl on a recently repaved highway when the wheel fell off the axle without warning. there were no preceding noises or changes in handling. fortunately, i was able to pull off the road quickly and avoid injury. the car is still under warranty, so i contacted acura tlc service and was towed to the nearest dealer's referring auto body shop. acura evaluated the car, and the service manager told me that it would not be covered under warranty, and to file a claim with my insurance. the auto body mechanics and my insurance adjuster both felt that it should be covered under warranty. acura dealership was contacted by the auto body shop and asked to take a second look; they declined. i contacted acura client services and requested a regional service manager to evaluate the car. they declined. one week after the incident, acura client services made their final determination not to cover this incident. ultimately, the lower ball joint was found to have snapped without evidence of impact or wear and tear. it was repaired with a new lower ball joint, control arm, axle, tire, wheel, and front quarter panel at the expense of my auto insurance provider. *nm |
