Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072740 Incident Date: Feb, 19 2006
Consumer's City: BRANDON Consumer's State: MS
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 16 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The sunroof on my 1999 mercury cougar has stopped working. it stopped in the raised position and upon investigating the problem it seems that the plastic pieces on the track have broken. while researching the problem i discovered that this is a known problem and can be dangerous because there have been many reports of the sunroof panel actually flying off the car while moving. ford/mercury knows this was a problem because they changed the plastic pieces to aluminum after this manufacture year. it is a shame that someone doesn't make this company fix the problem before someone gets hurt or killed by one of these sunroof's malfunctioning and flying off the car or falling on someone while trying to get it to close. your attention in this matter would be appreciated. *jb