Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072850 Incident Date: Apr, 30 2006
Consumer's City: SATELLITE BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R4XB Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Despite regular (3,000-mile or less) oil changes at dealer or certified independent repair shop, 1999 dodge grand caravan with 3.3 liter engine developed severe oil sludge problems. first indication of problem was a soft clicking engine noise. certified independent mechanic diagnosed problem as oil sludge, showed us caked engine components. replaced rockers arms and some valves and bearings and flushed engine. repairs not successful, noise continued. returned to mechanic who kept the van for several days and did several more engine flushes and oil changes. this did not solve problem and mechanic warned me that driving would soon lead to massive engine failure. the only solution was an expensive overhaul ($7,000-$8,000) or a new/rebuilt engine ($5,000-$6,000) that might still have these problems. after internet research, i realized this was chrysler problem with engine. now my van is an expensive yard ornament--at least until i drive it one last time to trade it in. i do not consider it safe to drive as massive failure could lead to fire or accident. *jb