Consumer Complaint Detail

SUZUKI / FORENZA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006072957 Incident Date: Jun, 20 2006
Consumer's City: ALBUQUERQUE Consumer's State: NM
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: FORENZA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The clock spring in the steering column of my vehicle makes a terrible sound when it is turned at low speeds. i brought it in for repair under the warranty and suzuki replaced it. the replaced part continued to make the same sound so i brought it in again. the dealership stated that suzuki would not authorize a new part, only that they needed to "lube the hell out of it." the lubing has not fixed the problem. this is an issue that suzuki will not, or cannot fix. it is a sub-par product that needs a repair, not a band-aide. *nm