Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073107 Incident Date: Jun, 28 2006
Consumer's City: MISSOURI CITY Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL18682H Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 25 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought a brand new honda odyssey in march 2002 from power honda, valencia,california. the leather seats in this vehicle were not factory installed but was installed by the aforementioned dealership. recently (june 29, 2006), the passenger side rear air bag deployed but was trapped inside the leather cover of the passenger seat. fortunately, no was harmed or injured in the incident. i had to take the vehicle to a honda dealer in the state of texas, where i am currently residing, and had the rear passenger side air bag reinstalled and changed leather seat covers that meet the safety standards. the whole thing did cost me a lot. also, found out from the same dealership in tx that right after few months we bought the vehicle, the honda motor company had issued a notice (2002) requiring factory installed leather seats in its vehicles to prevent problems like mine. i strongly feel that i have been cheated by the dealership that installed leather seats that do prevent the deployment of safety air bags. also, by the honda motor company for letting dealers use companies that do not meet the companies safety standards. i strongly believe that my family's safety has been jeopardized. i am sure that there are many consumers like us who have such leather seats but are not aware of it. i would like both dealers and the honda motor company to remedy the problem immediately. it would help prevent serious injuries and even deaths in the future, if any of those vehicles get involved in serious accidents and the air bags fail to deploy because of leather covers that do not meet safety standards. i urge the nhtsa to take immediate action and ensure the safety of passengers and drivers of honda odyssey (minivan) that have dealer installed leather seats and will not burst at the seams, when the air bag needs to be deployed. have contacted the dealership in ca and honda motor company but yet to hear from them. *jb