Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006073154 | Incident Date: Jun, 14 2006 |
| Consumer's City: ROCKVILLE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:brake lights:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSK69M92M | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2002 vw jetta. recently, the brake light has become inoperative at times and remains on even while the vehicle is not running. i have completed several searches online and have learned that there have been multiple safety recalls for 2002 jetta's exhibiting the same problem, with the potential number of units affected to be 377,130 in 2004 and 362,000 earlier this year. when i contacted the vw dealership in my area to make an appointment to have this looked at i was told that the repair would be completed free of charge as a result of the recent recall. when i arrived at the dealership on the day of the scheduled appointment i was told otherwise. the gentleman at the dealership mentioned that my vehicle did not fall in the vin range of the recall. i then called vw of america and was told on two separate occasions that indeed the repair would be covered free of charge. i then called the dealership to reschedule the appointment and was again told that i would have to pay for diagnostics to be completed on my vehicle as well as covering the charges for parts and labor. the issue remains that my brake light is malfunctioning, there has been a recall which impacts 2002 jetta's but i seem to get conflicting information from different sources. can someone help? *jb |