Consumer Complaint Detail

MICHELIN / MXV4 / 9999

P20560H16

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073244 Incident Date: Jul, 26 2006
Consumer's City: GREEN BAY Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN TIRE CORP.
Model Name: MXV4 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:bead
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3EL65R42N Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I happily bought a new sebring convertible in july 2002. i bought the "complete" 7/70 extended warranty because i am a single woman and do not want to worry about repairs. during 2003 and 2004, i experienced frequent "soft" tires. during a rain storm, i hydroplaned on highway 41 and lost control. luckily, there was no damage to anyone or the car. only my nerves. i would test and fill the tires frequently. i was frightened to drive during rain/snow because i did not feel control due to the tires not gripping the highway. i was told i needed new tires and that they were not covered under warranty. i bought new tires in dec. 2005 at sears, had the alignment performed. i continued to have soft tires. sears replaced the tire valves, and had to smooth the rims twice. i now have to check and fill the tires with air 2 - 3 times a week. i spoke to the local dealer and was told "this is a frequent complaint of the sebring convertible rims)and was told to call chrysler. after being on hold 30 minutes, i got through to chrysler, and was told that although chrysler recognizes this deficiency in the rims, they will not cover this because i did not report the problem within the warranty period. how was i supposed to know that the problem was with the rims and not the tires? i was told it was the tires!!! please check the accident record of chrysler sebrings due to loss of control. *jb