Consumer Complaint Detail

SATURN / VUE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073257 Incident Date: Jul, 23 2006
Consumer's City: SAGLE Consumer's State: ID
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Drivers door would not open.. this happened 3 or 4 times over the past couple months but usually after attempting several times the door would finally open, however this time it would not open.. i returned to my home and refused to drive the car until the dealer could look at it and solve the problem. it took 4 days before i could get an appointment. after driving 75 miles to the nearest dealership i was told that the door panel had 2 broken clips that held the side panel on and that it would cost $450 to replace the door panel.. i find this to be an extreme safety hazard in the event of an accident or fire and the need to evacuate the automobile.. my issue has not been addressed as of yet but after owning a total of 3 saturn cars and all three having defective issues that saturn will probably do nothing. i find it odd that saturn offered 2 years ago to buy back our saturn vue because they wanted to use it for research... we declined although we now regret not following through with it. saturn does not stand behind their product and never claim liability for their faulty product. i would never buy another saturn product nor would i ever recommend saturn to a friend. *jb