Consumer Complaint Detail

FORD / CROWN VICTORIA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073376 Incident Date: Jul, 23 2006
Consumer's City: NEW ORLEANS Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FAFP74WX5X Date added to File: May, 23 2021
Date Complaint Received: Jul, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 18 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 24, 2006 at approximately 2:15 pm i picked up my car, a 2005 crown victoria from don bohn autoplex located at 3737 lapalco blvd, harvey, la. 70058. i had dropped off my car on saturday, july 15, 2006 to have the ac control switch replaced, left front tire repaired and right front door rattle diagnosed. after leaving the ford dealership, i proceeded down the road to meet a friend for lunch. the restaurant was just a few miles from the ford dealership. i pulled into the entrance to the casino/restaurant and stopped at a 4 way stop. after removing my right food from the brake and beginning to proceed, the engine accelerated on its own at a very high rate. i attempted to stop the vehicle by using the brakes but this had no effect in stopping the car. out of complete desperation, i threw the car in park and turned the engine off. after calming down for a few minutes, i restarted the engine with my foot on the brakes. when i put the car in drive, the car once again began full acceleration. i again threw the car in park and turned the engine off. i noticed during this second incident that there were numerous lighted symbols that came on the dash. in an attempt to get the car out of traffic and into a area free of pedestrians, i started the vehicle again and the same thing happened a third time. i shifted into neutral and managed to get the car parked. i went into the casino and was assisted by an employee in calling the ford dealership and explained the incidents. they advised me to call ford roadside assistance, which i did. four hours later a tow truck arrived and towed my car to don bohn ford. during my 4 hour wait in the parking lot i was able to talk to the service manager and the service manager. i was advised that they had heard about such incidents but had no first hand knowledge "unintended acceleration."*jb