Consumer Complaint Detail

FORD / FOCUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073427 Incident Date: Jul, 30 2006
Consumer's City: ASTON Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP38332W Date added to File: May, 23 2021
Date Complaint Received: Jul, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The first week of me purchasing my car at garnet ford in chaddsford, pa, i noticed i was having problems with my car not starting. this has only continued to happen more. also, my car seems to want to stall at times upon slowing down or when i'm stopped. the car will start riding rough and shaking indicating the car is going to stall. i brought this to the dealers attention on many occasions and they told me that because the problem was intermittent and they could not re-create the problem there was nothing they could do to correct it. these are problems that started during the first week of me owning the car. the car was given to me this way and garnet ford is saying the problem is with my iac and throttle body sticking but those two things are age related problems and i advised them that this problem has been happening since day one. they have refused to look into this problem further and they are not taking responsibility for what is happening to my car. i'm very upset with garnet ford for giving me a car with these problems and i expect them to look into what is causing the problem and fix it on their dime not mine. if this does not happen, i will seek other ways at getting their attention. *jb