Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006073472 | Incident Date: Jul, 20 2006 |
| Consumer's City: BELLEVUE | Consumer's State: NE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP64L5VB | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 19 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Auto in generally very good condition, with 110000 miles on odometer. i bought from chrysler dealer in 2004 with 90000 miles on odometer. i noted a fairly sudden "friction" in the steering (i.e. slow to return to center after a turn). entered a parking lot to inspect, stopped, then turned the wheel to enter a parking space and the left ball joint broke (was not moving). repair shop (not the dealership) replaced the "permanently lubricated" original joint with after-market part which includes a grease fitting for future lubrication. the shop found that the other ball joint had a grease point, indicative of previous replacement, and lubricated that joint. in my judgment, this is a very critical failure; it could easily have resulted in injury or death. the car is too new and the mileage is too low to justify this as normal wear, and the shop foreman said "we see these all the time". i believe chrysler should look at this and a recall or improvement may be in order. *nm |