Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073699 Incident Date: Aug, 01 2006
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y0WF Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been informed by my dodge dealer that my 1998 dodge durango needs to have the ball joints replaced for the second time. the vehicle currently has 120,000 miles on it. they were replaced the first time at 70,000 miles at my expense. dodge has refused to participate financially on either occasion. since ball joints are an integral part of the steering system i consider this a safety issue. i also think the failure rate on these parts is unacceptable. i do know dodge has issued recalls on later model durango's for this same issue. the vehicle is not used off road and has been meticulously serviced according to the manufacturer's recommendations. please help. *jb