Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073720 Incident Date: Aug, 01 2006
Consumer's City: SHOREWOOD Consumer's State: WI
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWSG61J51W Date added to File: May, 23 2021
Date Complaint Received: Aug, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Conditions: normal driving, approximately 25 miles per hour on a city street. failure: front left drivers side coil spring fractured through. the left corner of the car dropped, the car jerked suddenly to the left. this would have been catastrophic at highway speeds or if other vehicles were present. vehicle is not safe to drive in it's current state due to the left corner being not level, spring missing part of it's length, steering (strut) binding. corrective actions: volkswagen of america will not replace the defective part and is not interested in the potential life safety concerns regarding this failure. i directly contacted the o.e.m. spring manufacturer (eibach). this may result in a replacement of the defective spring and failure analysis of the part, to be determined. *jb