Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073825 Incident Date: Jul, 09 2006
Consumer's City: MANCHESTER Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L5Y5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 03 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 mercury cougar has a problem with the battery light flashing intermittently and the head lights and interior lights flickering consistently. first i took it to two local repair shops who found no charging problems. the second shop provided me with a recall and recommended that i take it to the dealer. i took it to the ford dealer(with the recall paper work) and they first replaced the alternator (which didn't fix the problem) then replaced a connector (which didn't fix my problem). when i asked them to replace the battery cable to the alternator which is mentioned in the recall the service manager told me that he would have to replace a $1,900.00 wiring harness to do that. he recommended that i trade my car in. so i went out and bought a "consumer reports" used car buying guide to look for a reliable used car and i found a section in the back for "recalls". under the '99-00 mercury cougar section it references this recall and says "if necessary, replace the battery cable". i have filed a complaint with ford and plan to call the attorney generals consumer affairs division next. *jb