Consumer Complaint Detail

MAZDA / 626 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006073861 Incident Date: Jul, 30 2006
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVGF22C9W5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, my '98 626lx the transmission will disengage from the engine. aamco transmission determined the problem to be that due to excessive heat, the torque converter failed and fragments penetrated the transmission while being suspended by the transmission fluid. no less than $2000 to repair. here's where i really got upset. mazda published a technical service bulletin-005/02 in 2002 which outlines preventive measures to take to avoid this heat related failure. when contacted about a claims procedure, they told me that there was no such bulletin and that there was no recall for my vehicle. i understand that failures do occur on vehicles. however, when the manufacturer is aware of the issue and fails to even make a cursory effort to inform the vehicle owner/purchaser, it seems to me that the company is negligent and should in part bare the burden of the cost of repair. *jb