Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006073959 | Incident Date: Jul, 30 2006 |
| Consumer's City: ATTICA | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWRP69M53M | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 02 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: A week before this incident speedometer quit. non vw repair shop replaced speed sensor, this did not fix speedometer problem so they sent me to ny vw dealer who replaced crank sensor. could not even drive car out of their lot after the repair as car was stalling and hesitating. they then said i needed to replace needle lift sensor. i begged them at that point to look for a wiring problem or electrical system problem because i couldn't believe that 3 sensors could all go at once without a system cause. i was told to "trust them" and that they had checked with vw and vw said that was all they could do. "the diagnostic computer said that is all that is wrong" . after week in repair shop vw dealer told me car was "all fixed". 3 days and 300 miles later on i-83 south of harrisburg car began jerking and lurching out of control, then stalled. i was near exit 32 and was able to get off safely, fortunately. had to be towed to vw dealer. now vw dealer in pa tells me car had "coolant migration" which was source of all problems, they think dealer in ny should have caught it. vw is backing ny dealer that they fixed car correctly despite other dealers comment and my near miss with being crashed into by other drivers on i-83. i fail to see how coolant migration happened in 3 days and 300 miles. pa vw dealer says ny dealer should not have missed the coolant migration, and should not have replaced the expensive sensors before repairing the coolant migration problem. i certainly agree since i traveled less than 300 miles and i was just lucky that i was so close to an exit and was able to keep restarting the car and coast off i-83. had i been further away from an exit or in heavier traffic i could easily have been run into by another driver as the car lurched and jerked and stalled. i also fail to understand why vw is not responsible. obviously this problem started while the car was still in warranty -pa dealer said engine was "very corroded" and the wiring was "full of coolant". *jb |