Consumer Complaint Detail

EVENFLO / 264 (TRIUMPH) / TRIU

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006074471 Incident Date: Aug, 02 2006
Consumer's City: CHINO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 264 (TRIUMPH) Model Year: TRIU
Vehicle Involved in a Crash: No Component's Description: Child seat:harness:strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased an evenflo triumph v carseat for our son just over 1 year ago. a few days ago when i placed my son in the seat, i tried to tighten the harness that keeps him restrained. however, the knob to tighten the harness would turn, but would not "click" to lock it into place. as a result, the harness was very loose and did not restrain my child at all. i called to tell evenflo about this defect and their response was to do nothing. they did not want to inspect the seat for the defect and they did not offer any sort of replacement for the seat. they seemed very unconcerned about what i feel was a very serious safety defect for a product i trust to keep my child safe. *nm