Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006074872 | Incident Date: Aug, 04 2006 |
| Consumer's City: KINNELON | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GT44L5YB | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 09 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 23 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The problem described herein is about my 2000 dodge grand caravan. over the past year i noticed some rusting at the left top strut tower. i questioned it at the time, but was told it was not serious. during the past week i was replacing the air filter and noticed that now over one half of the strut area was heavily rusted and had large cracks on one side. i took it to my local chrysler dealer to see if the rust through warranty would apply, or if it was a common problem. the manager looked at it, looked up my warranty and said even though the time period is good until 12/2006 the mileage of 69700 was over by 9750 miles. he would not admit that this is a common problem and said it could be very dangerous, take it to a body shop for repair. i since have investigated this complaint on nhtsa, and found that there are many identical problems, and chrysler has even developed a corrosion kit for this problem. see odi id: 10147504 can you advice me of my next step. we are not driving the van until it is repaired. this is a garaged vehicle. *jb |