Consumer Complaint Detail

HYUNDAI / SANTA FE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006075072 Incident Date: Mar, 25 2006
Consumer's City: LAKEVIEW Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: KM8SC73E944 Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Allstate found that there was 1) water pump failure 2) some form of drive belt failure, and 3) the interference engine had parts collide within the engine leading to a fire. this occurred as my pregnant wife was driving down the road. hyundai is currently negotiating with me to reimburse me for the total loss. of course, they are not offering me what i lost on the investment at this point. the dealership was found to not be liable by the bbb; therefore i am communicating directly with representatives at hyundai motor co. i am very concerned about the safety of this vehicle, and i am curious about whether we are the only family that this has happened to. i can provide you with the 12 page insurance company report; i lack any knowledge of engines and how they work, but it appears to me that this is an extreme danger to consumers. i believe this should be investigated further. since hyundai is willing to settle with me, it can only be recognized that they know this product was unsafe. i have filed a complaint with the nhtsa and numerous other sites. in fact, i have created my own blog: www.flaminghyundai.blogspot.com, which has links to 5 other blog pages describing my story. what is so crazy about all of this is you can find 50 stupid & petty things recalled at walmart everyday, but a vehicle catches fire and your told "it's an act of god." please feel free to contact me at anytime; i welcome your response. thank you. *nm