Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1999

Components - Details
NHTSA Complaint Number: 006075200	Incident Date: Jul, 16 2006
Consumer's City: ZIONSVILLE	Consumer's State: IN
Vehicle Transmission Type: AUTO	Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER	Model Year: 1999
Vehicle Involved in a Crash: No	Component's Description: Structure
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#:	Date added to File: May, 23 2021
Date Complaint Received: Aug, 13 2006	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Jun, 30 1999
Was Original Owner: Yes	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Strut tower corrosion - 1999 plymouth grand voyager. strut tower was rusted through with 65,000 miles on the odometer, asked dealership to look at it and they refused and referred me to a body shop. i received similar answers from other dealers in the area. estimated costs for this repair is $1,600. i called chrysler customer care and the customer care person was very rude and dismissive, and his tone was snide and scathing as i was told that i was over 30k miles out of my warranty and why was i calling their company to get help in these repairs. when i asked for a higher rep i was denied care and again, scathingly was told the problem was not theirs. after looking online i found that this issue was something reported before. *jb