Consumer Complaint Detail

CHEVROLET / IMPALA (GMX 211) / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075203 Incident Date: Aug, 02 2006
Consumer's City: CAPITOL HEIGHTS Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: IMPALA (GMX 211) Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WT58K269 Date added to File: May, 23 2021
Date Complaint Received: Aug, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2006 impala gt in january. around august 3, 2006, my fob key stopped working. i called the dealer and set an appointment for sat. aug 5. they fixed my key and as i was leaving an employee informed me that she had to get her key fixed approx. 6 times. monday, august 7, 2006 as i was walking to my car i tried to unlock my doors and i couldn't; my keys failed only 2 days after having it fixed. i called the dealer to see if i could bring it in. i was informed i had to make an appt. i made one for saturday because they refused to let me bring my car in after i came home from work even though they closed at 7:00 pm. i took my car in saturday and a customer service rep tried to fix it himself. he couldn't, so they took it to the back. as i am waiting for my car, a man bought in his chevy cobalt for the same reason, his keys would not work. once my car was ready the rep gave me a receipt and told me that they usually didn't fix keys on the weekends...i had them fixed the week before and no one said anything, plus i had an appointment.*jb