| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006075428 | Incident Date: Aug, 02 2006 |
| Consumer's City: BUTLER | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: AERIO | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JS2RD61H165 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 19 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I took the car in to have the brakes checked at about 9,000 miles in may. there was a hot smell and a lot of brake dust around the rim and tires. the suzuki dealer service dept. said there was no problems just needed brake fluid added. at that time the pads were at half way. but this was dismissed. on august 3rd i began to hear squealing especially when i would put the car in reverse. i took it in to another tire place to have the tire repaired, the men said the brakes sounded bad. there was no indication that there was a brake problem other than the noise. i feel that the brakes feel very tight when i am in reverse almost like the emergency brake is on. i was sent to the dealer since i only had 14,100 miles on the car and it was six months old. the man at the dealership said they would check the history. it was over the 12,000 mile warranty. the service manager later called me to tell me that the brake pads were worn completely on the front and she would order the pads for me. i asked if it would be covered under warranty especially since i had it in at 9,000 miles. i was told no, that brakes wear differently on different cars and basically i was rough on my brakes. there was no offer to investigate, or concede that is was unusual for brakes to wear that quickly. my husband did research on the internet and found many issues with brake problems on the same car. after refusing repeatedly to accept this as my financial responsibility, the service manager was able to get a "one time good will" replacement of my brakes. it has been 12 days and i am still waiting to have the brakes repaired. i feel that there is a problem somewhere in the braking system that leads to the pads being worn down so quickly. i would like to see and investigation into this matter especially after reading so many other similar and more severe complaints. the most common opinion i am finding is that the calipers are too big and too tight on the brake pads. *jb |
