Consumer Complaint Detail

SPRINTER / 3500 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075465 Incident Date: Jul, 28 2006
Consumer's City: ALTADENA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 3500 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:other fuel types:turbo/supercharger
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDXPD944565 Date added to File: May, 23 2021
Date Complaint Received: Aug, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 26 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased an itasca navion which is built on a 2006 dodge sprinter 3500 chassis. the mercedes engine, i found out after ours failed, has a history of problems with the turbo resonator opening up, resulting in the engine going into a "limp home mode" where the vehicle operates at 200 rpm or less. i was traveling southboung on the 101 highway south of santa barbara which is a hilly 2 lane highway. due to the rpm restriction on the engine, the vehicle would dramatically lose power and speed on the slightest incline. it was on one such incline that i found myself with a large 18 wheeler bearing down on me in the #2 lane. due to the small incline we had just encountered, my speed dropped to below 20 mph. there was heavy traffic in the #1 lane, so neither the 18 wheeler nor i could jump into the #1 lane to avoid an accident. rather than forcing the 18 wheeler to lock up to slow down, i dove into a very narrow shoulder with what appeared to be a steep dropoff. had the should not been wide enough, i do not believe that it was possible to avoid injury or death on this incident. greatly shaken, i was forced to take side streets all the way back to my home in altadena, ca. i had my vehicle taken to a dodge dealership for repair, where the mechanic knew exactly what the problem was without looking at it. the part was replaced with the same non-upgraded part. from the research i have done since this incident, i have found that this problem has been well known for several months, and i have heard of failures on the replacement units as well.