Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075593 Incident Date: Jun, 28 2006
Consumer's City: WRENTHAM Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSE69M84M Date added to File: May, 23 2021
Date Complaint Received: Aug, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 05 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No impact, no pot holes, no speed bumps - driving on a paved road the passenger side (roof & seat) airbags deployed. no passengers were in the vehicle, driver only w/seat belt - no driver side or front air bags deployed. vw dealer found no damage; vw regional claims black box says "significant impact" thus no defect, report it to insurance co. . insurance co finds no damage to the vehicle, denies claim. vw says airbags deployed due to passenger not wearing seat belt (no passenger in the vehicle); also said not manufactured to withstand pot holes or speed bumps. insurance co says airbags deploy only w/seat belt fastened. either way, this is a defect - air bags deployed w/no accident, no passenger; if there was an impact, driver side air bags did not deploy. this vehicle is still under manufacturer warranty. nobody will pay for the damage the airbags created. i have found many complaints - air bags deploy in vw jetta's while driving on a roadway, no impact, no pot holes, no speed bumps ... vw has a problem - this should be a re-call - make them fix it! thanks *nm