Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075610 Incident Date: Aug, 15 2006
Consumer's City: Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E9YZ Date added to File: May, 23 2021
Date Complaint Received: Aug, 16 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated on three separate occasions the door locks failed to open. the first was the passenger's side rear passenger door followed by the rear driver's side and now the front driver door. the vehicle was taken to the dealer each time and the latch assemblies were replaced. updated 10/25/2006 - the technician told the consumer that this was a know problem with this model/year vehicle and that the problem is caused by a defect in the door latches. one of the pieces is made of a type of plastic which is not strong enough. *nm