Consumer Complaint Detail

TOYOTA / SIENNA / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075689 Incident Date: Aug, 16 2006
Consumer's City: OZARK Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5TDZA23C85S Date added to File: May, 23 2021
Date Complaint Received: Aug, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I went to put boxes in the rear of my 2005 toyota sienna le and as soon as i lifted the door, it fell on my head. after looking at the door, i noticed what appeared to be oil on my bumper and the ground right below where the struts holding the door were. it worked perfectly fine the previous day, but i am concerned that this really could have injured my children if it were them opening the door. the door will no longer stay up by itself and it is a very heavy door. there was absolutely no indication that there was a problem with the door prior to this. i called the dealership and since i am out of warranty, i will have to pay for the replacement. on top of that, they have replaced the strut so i also will have to pay for new brackets. the 2004 have a tsb on that very part, why not the 2005?? isn't it the same part?? *nm