Consumer Complaint Detail

KEYSTONE / COUGAR / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006075940 Incident Date: Feb, 28 2006
Consumer's City: VANCLEAVE Consumer's State: MS
Vehicle Transmission Type: Manufacturers Name: Keystone RV Company
Model Name: COUGAR Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4VDF291226B Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the travel trailer had a formaldehyde smell coming from the construction material. the formaldehyde caused the contact to be sick for one week and the epa stated that formaldehyde could cause cancer and respiratory problems. the dealer determined that the trailer had this problem, but could not do anything about it and the odor would go away in two years. the manufacturer denied the claim.*ak updated 10/31/2006 - the camper was tested and it was determined that the vapor was above the epa's recommended exposure . the camper registered, at it's highest level, 0.46 ppm and the recommended limit is 0.1 ppm. the consumer contacted the dealer and asked that the manufacturer to either remove the components containing formaldehyde or repurchase the camper from the consumer. the general manager at the dealer refused to talk to the consumer or return his phone calls. the customer rep at keystone said that keystones position was that there was nothing wrong with the camper. *nm