| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006075956 | Incident Date: Aug, 10 2006 |
| Consumer's City: EDINA | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: PRIUS | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JT2BK12U610 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 08 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Experience: driving a 2001 toyota prius between 60 and 65 mph on i-494 in eagan minnesota. the sensor on the vehicle's accelerator pedal assembly failed i.e. the ability to get gas to the engine stopped. the car was towed to an authorized repair dealer and the part, which failed, was replaced. my complaint has two parts: (1) toyota does not recognize a critical part like the sensor on the accelerator pedal assembly as a part of major significance. i believe it is major safety issue and must be corrected by toyota. i was told by toyota's customer assistance center the part was not defective and it failed because normal use. i am appalled to learn that a 6 year old car with 50,226 miles is equipped with accelerator unit which can fail when the average use is 8,371 miles per year. i am also amazed the customer service center is not interested in looking at this performance as a major defect. they told me they had no record of other incidents with this part. yet when i talked to the prius service team supervisor at two different dealerships, i was informed by each one they had replaced 4 to 5 of them. if my small survey revealed that number i can only guess what a nationwide survey would reveal. 2) in response to my asking toyota to reimburse me for the $810.41 bill their response was i should submit my request for reimbursement to my insurance company or to the firm which owns the car. clearly, a situation of shifting the responsibility of making quality oem parts to a third party to absorb the cost and ignoring the major safety implications created when the accelerator stops functioning in a vehicle driven less than the average car. *jb |
