Consumer Complaint Detail

GMC / SAVANA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076008 Incident Date: Jul, 20 2006
Consumer's City: HOMER GLEN Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAVANA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTHG39R7X1 Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The power brake/steering pump shaft broke, rendering the power brake and steering inoperable. the problem occurred while traveling downhill and presented a safety problem. the vehicle only had 70,000 miles at the time. i was and remain concerned that the part defect was not identified earlier and presented a potential safety hazard. the part has been replaced, but i want to know if the replacement part is safe and how gmc will reimburse me for all of the costs i incurred to correct the problem. it was very distressing to lose all power steering and braking while the vehicle was in motion. had i been traveling faster, injuries most assuredly would have occurred. i have seen elsewhere on the internet that a 2000 gmc savana van recall was issued for the same defective part. *nm