Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076165 Incident Date: Aug, 01 2006
Consumer's City: MARTINEZ Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ56X4YN Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the vehicle had power steering problems after recall #06v001000 regarding steering: hydraulic power assist: hose, piping, and connections was performed on 08/02/06. at first, the contact heard a noise which got louder through time. the contact added power steering fluid to reduce the noise and noticed the power steering fluid was leaking. the vehicle was taken to the service dealer on 08/21/06 and the dealer claimed the new hose was fine, but they wanted to charge the contact for a power steering pump and new belts, which the dealer claimed was the issue. the contact expressed the recall work was not performed correctly and the hose caused the problem.