Consumer Complaint Detail

FORD / EXPLORER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076271 Incident Date: May, 13 2006
Consumer's City: POUGHKEEPSIE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU75WX5U Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2005 ford explorer limited from a ford dealership in the spring of 2006. the vehicle was a lease return. after driving the vehicle i noticed a vibration in the floorboard and in the gas pedal. i e-mailed ford concerning this and they sent me to the dealership where i purchased the vehicle for the corrective action. i've been back and forth to the dealership appox 8 times for the same problem and no resolution has been found. i contacted ford a couple of more times and i still haven't gotten the problem resolved. in the meantime this vibration gives me back and headaches and numbness in my feet and i can no longer drive the vehicle because of the adverse affects it has on me. what more can i do? mclean ford-mercury have been great through out this whole ordeal. they've done more than most dealerships would do and have been super. unfortunately i can't say the same for ford. i'm really disappointed and dissatisfied with their service. *nm