Consumer Complaint Detail
FORD / CROWN VICTORIA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006076293 | Incident Date: Aug, 19 2006 |
| Consumer's City: DALLAS | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP74WXXX | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 17 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I began noticing problems with my 1999 crown victoria in early 2005. my check engine light kept coming on and it kept using a lot of coolant. a ford technician told me during a recent repair that it needed another "intake manifold" and that it would cost me $800 to fix it at the dealership. i asked him if it was covered under any warranty and i was told no. the other night i was driving down i-35 headed towards dallas when the high temperature gauge started going off. i slowed down and pulled over and when i opened the hood, there was coolant spraying from the front of the intake manifold (near the thermostat). i was able to cool the car down by putting water in the radiator. however, i had to do this every couple of miles because the water kept shooting out of the top of the engine. i finally got to a well lit area and was able to isolate the leak. there is a gash in the intake manifold approximately 2 inches long. i just checked the internet for solutions to my problem and i found out that ford was sued in a class action lawsuit for their defective plastic intake manifolds. it turns out, my vehicle is one of the vehicles that was covered in the class action suit. (and, it was covered when ford told me it wasn't!!!) so i called ford to have them come pick up my vehicle and repair it. now they tell me i have to pay for it myself!? could someone please help me? i don't think i should have to pay for something that ford already knows is a defective part. i mean, who would make engine parts out of plastic anyway? i don't know if anyone can help me but if you can, please let me know. i have taken the rest of the week off work so i can try to resolve this. thank you. *jb |