Consumer Complaint Detail

GMC / YUKON / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076311 Incident Date: Jul, 14 2006
Consumer's City: MOUNT AIRY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: YUKON Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK13Z33J Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No crash. vehicle had not been driven for approximately 6 weeks prior to july 15, 2006. vehicle was used for a short trip about 2 miles total. when brakes were applied the pedal went to the floor and longer than normal distance was required to stop. brakes were very spongy. fluid level checked found to be within normal range, normal color and no apparent leaks. vehicle had approximately 27,000 miles at the time. vehicle taken to dealership for repair of brakes (while there had 30,000 mile service done as well). dealer advised that the master cylinder was bad (interior failure) new part was ordered and placed on the vehicle. upon vehicle being returned the vehicle appeared to still have a very spongy pedal and the pedal traveled excessive distance (approximately 4") before feeling some pressure. travel distance appears to still be longer than before problem was discovered. tried driving the vehicle a few miles maybe 100 to see if anything changed with brakes. brakes remained the same. returned the vehicle to the dealership service manager agreed with me after testing that the brakes appeared spongy. attempt to fix by the dealership advised they "found air in the lines, bled brake system seems to be working in proper order". i picked up the vehicle and the brakes still feel the same, spongy pedal travels approximately 4" before any noticeable braking function, stopping distance still appears to be a little excessive. contacted gmc service online and advised of the problem and that i am in the process of contacting a different dealer to attempt service repairs. they gave me the name of another dealership to try. at this point problem is not resolved. *jb