Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006076313 | Incident Date: Aug, 21 2006 |
| Consumer's City: SUMITON | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44GXXR | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 09 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1999 dodge grand caravan,3.3 liter engine, started out about once a year the serpentine belt would slip off and have to be reinstalled. then started every 6 months, usually during wet weather, came off with my wife, she would lose steering almost causing a wreck. i would have to leave work and go where ever she was and put belt back on. finally noticed the tensioner pulley leaning to the left allowing belt to slip off. replaced pulley thinking problem solved, but once again belt would slip off during a rain and wipers on. very dangerous situation for my wife again, no steering. tried a better quality belt, same thing, belt would slip off during rain. 2 weeks ago it slipped off with my wife on major freeway in birmingham, al , i had to go about 50 miles and put belt back on with traffic speeding by and all during a rain storm of course. yesterday i drove the van to my job and on the way home ran into a rain storm and guess what, it came off again, luckily on the street i live on. i've read about thousands of people with same problem with this type of van. i've owned the van since the beginning, loved it except for this problem, even bought a new 05 grand caravan because they are good vans. i just wish dodge would admit the 99 and similar years had a recall issue on this serpentine belt. or why can't they tell us, the owners how to fix this problem? *jb |