Consumer Complaint Detail
FORD / FIVE HUNDRED / 2005

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 006076400 | Incident Date: Jan, 08 2006 |
Consumer's City: HAMBURG | Consumer's State: NJ |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: FIVE HUNDRED | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 22 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 14 2005 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: On the two occasions that we had snow this past winter, my ford 500 began to surge uncontrollably and the engine failure light came on when accelerating. it became necessary to pull to the side of the road and turn the vehicle ignition off. when i restarted, the trouble light was off and i continued my journey home. within a few minutes the same problem occurred, engine failure light and the surging. needless to say, it took quite awhile to get home. i brought the vehicle to an authorized ford dealer the fist time and they could not find anything wrong. after the second snow storm, and the same symptoms, the dealer said the problem occurred because the filter was installed backwards. somewhat skeptical, i accepted their explanation because of my good relationship with the dealer owner and service manager. while at work the other day, i noticed a co-worker with a similar type vehicle and inquired as to how she liked the ford 500. her response shocked me when she stated that she liked the vehicle, but had trouble this past winter in the snow. she described the same problem that i had experienced and now i wonder how many other 2005 ford 500 owners have experienced the same problems. i am hoping that you will be able to assist me in determine the cause of this problem. *jb |