Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076454 Incident Date: Aug, 18 2006
Consumer's City: STRATFORD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU35P3VU Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brakes failed while backing up due to a hole rusted in the rear steel brake line that runs from the left rear wheel caliper to the right rear caliper. lost all braking. towed to ford dealer for service where brake line was replaced. told by service manager problem is not uncommon. this is on a 1997 ford explorer with only 60,000 miles. i have the old brake line ,which has minimal surface rust except for the center area that is held by a retaining clip to the top of the differential housing. i feel this is not a normal event and is not acceptable and was surprised to be told this failure is not uncommon! i had to spend $283.00 plus a towing fee to have a problem corrected, that i feel is a premature failure. i at first expected to find a blown caliper or a brake hose split, not a rusted out brake line. i do have the old brake line in my possession. *jb