Consumer Complaint Detail

CADILLAC / DEVILLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076457 Incident Date: Aug, 22 2006
Consumer's City: CONCORD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD54Y21U Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 28 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i purchased my cadillac, it had 22,000 miles on it. there was a "bumping" in the steering when i turned at slow speeds. i complained about it on several occasions. 1. the dealer repaired a broken motor mount, didn't fix it. 2. the dealer changed the rack & pinion, didn't fix it. 3. the dealer changed the tie rod ends, didn't fix it. 4. an independent mechanic tightened up loose bolts in the front end, didn't fix it. 5. finally, i took it to another dealer who told me that the steering column would have to be changed and would cost about $1,300. *jb when i objected, because i still am not sure if they can fix the problem, they told me that it might lock up. well, i feel like that since the problem has been there since i bought the car, and they have tried unsuccessfully many times to fix it, they should fix it free. of course they don't think so. *jb