Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006076485 Incident Date: Aug, 22 2006
Consumer's City: NEW CASTLE Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1D4HB48D64F Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated on two separate occasions, when the key was inserted into the ignition and the key was turned, smoke came from the instrument panel. on both occasions the engine was not started. on the second instance, the ignition switch was turned off and the key removed. when the contact returned to the vehicle, the front was full of black smoke, and fire was seen behind the steering wheel. the fire department was contacted. the service dealer and the manufacturer were notified.