Consumer Complaint Detail

HONDA / CIVIC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076604 Incident Date: Jul, 12 2006
Consumer's City: ELMIRA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HGES16414H Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 13, 2006 on my way home from a trip, i needed to refill my gas tank. i pulled the floor lever to release the flap that covers my gas cap and the lever did not work. therefore, i was stranded 100 miles from home because it would not open. there is no manual release in the trunk. i had to be towed home as the aaa responder could not determine how to disengage the cable thereby releasing the flap. my car is less than 2 years old. when i spoke to the honda mechanic he implied that this is a defect with this dual release lever and that they have been seeing this problem regularly. it took the mechanic just a minute to disengage the cable so that i could access the gas cap while they ordered a new lever cable. i asked if i could have a key release flap and my request was denied. so now i could face this problem again in the future. seems like honda should be required to either recall these cables or put a manual release in the trunk or send out a notice to all honda owners and towing companies like aaa advising them as to how they can disengage the cable and avoid being stranded. *jb