Consumer Complaint Detail

PONTIAC / GRAND AM / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076691 Incident Date: Aug, 19 2006
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE52T8XM Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The passenger side front coil spring has broken on 2 separate occasions. the first time, in aug. 2003, i was making a right hand turn when there was a loud bang. i got out to investigate but could not see anything wrong. just to be on the safe side i drove it to a mechanic who upon investigation informed me that the coil spring on the passenger side had broken. it was replaced. then in aug. 2006, i was backing out of a garage when i heard the familiar bang but this time the front passenger side dropped so i was unable to drive the car. i had it towed to the mechanic who said the coil spring had broken. again it was replaced. what concerns me most about this is that since there are so many complaints about the same thing happening the manufacturer obviously knows there is a defect in the part yet not only do they refuse to issue a recall , they continue to sell defective replacement parts!!!!!!!! i am now afraid to drive my car as i know the part is defective and could break at any time. i have been fortunate to not have been driving at a high rate of speed the first 2 times but who knows about the next time. it's just a matter of time before it happens again!! i don't want me or someone i love to have to die or be seriously injured before something is done about this!!!!!!!!!!*jb