Consumer Complaint Detail

BUICK / LESABRE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076702 Incident Date: Aug, 16 2006
Consumer's City: LOXAHATCHEE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54K524 Date added to File: May, 23 2021
Date Complaint Received: Aug, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: recently, my 2002 buick lesabre (purchased new in 2002) had the two rear windows fail within a few months of each other. in both cases, the cable which raises/lowers the window broke. the cable cannot be replaced alone but the motor and regulator must also be replaced. the cost for this at a gm dealer was $479.00 while the same job cost $290 at a non-gm repair center (gemini/goodyear). i lodged a complaint with buick and then researched the problem on the internet. i found a complaint about the same problem on a 1999 buick lesabre. this is obviously a defective design and one which is known to buick for several years prior to the 2002 model. while it is not a safety issue (unless there is adverse weather such as freezing cold or driving rain), it is an economic one. why no recall by buick? is it because the problem crops up after the 3 year warranty is no longer in effect. i suspect so. *jb